Terms & Conditions

1. Overview
 Stephanie Anne Illustration provides custom watercolor artwork, live sketching services, and wedding stationery. By purchasing or commissioning any service, you agree to the following terms and conditions.

2. Payments & Pricing
All prices listed are subject to change without notice.
A deposit is required to secure bookings for live sketching and custom artwork. The remaining balance must be paid before the final delivery.
Full payment is required before printing begins on stationery orders.
Payments are accepted via PayPal.

3. Cancellations & Refunds
Deposits are non-refundable once work has begun.
Live sketching bookings may be rescheduled based on availability but are otherwise non-refundable.
Custom artwork orders cannot be canceled once the painting process has started.
In the rare case that I am unable to complete a commission, a refund will be issued at my discretion.

4. Turnaround Times & Delivery
Lead times vary depending on availability and the complexity of your order. Wait times can range from 1–6 months for custom artwork and stationery.
Shipping times are not included in the estimated turnaround and may vary based on your location. Any shipping delays are beyond my control.
Digital files (if applicable) will be delivered via email.

5. Painted Champagne Bottles
Clients must provide their own bottle for painting. I do not supply alcohol.
Drop-off and pick-up must be arranged in downtown Montreal. Shipping is not available for this service.
Once the artwork has been completed, additional changes may be subject to charge..
Painted bottles are for decorative purposes only. I take no responsibility for how the artwork may be affected by refrigeration, condensation, or handling over time.

6. Intellectual Property & Usage
All artwork created by Stephanie Anne Illustration remains my intellectual property. I retain the right to use images for promotional purposes, portfolio display, and social media.
Clients may not reproduce, alter, or sell the artwork without prior written permission.
Custom illustrations for wedding stationery include personal use rights only. If you require commercial use (e.g., for branding or resale), additional licensing fees apply.

7. Client Responsibilities
Clients must provide high-quality reference photos for custom portraits.
It is the client’s responsibility to review and approve proofs (for stationery) before printing. Once approved, I am not responsible for any errors.

8. Limitation of Liability
 Stephanie Anne Illustration is not liable for damages, losses, or delays due to third-party printing services, shipping carriers, or circumstances beyond my control.

9. Changes to Terms
 These terms are subject to change at any time without prior notice. The most current version will always be available on my website.
For any questions regarding these terms, please contact me.